![]() ![]() ![]() I assure you that I am here to help you and the resolution of your concern would be my highest priority today.īradly, based on the date that you ordered your system, you are outside the timeframe of the Microsoft Express Upgrade to Windows Vista eligibility period as outlined by Microsoft. I appreciate your interest in the Express Upgrade Program and understand that you would like to proceed with upgrading your system from Windows XP to Windows Vista. I appreciate the opportunity to assist a valued customer. I sincerely apologize for the inconvenience caused to you for the reason that I provided inadequate information to you regarding the Vista upgrade. I understand from your e-mail that you had a chat session where you were conveyed that you will get the free software. Subject: Re: Dell Support Request: MS Vista Upgrade #kptx# (KMM40092305I57L0KM) Join us as Brad tries to hold Dell to their promise. Dell, ever the kind soul, told Brad not to bother they would give him the upgrade for free. Brad called to cancel his order so he could reorder it and be eligible for Vista. ![]() Readers dell free upgrade technical support vistaīrad bought his Dell on October 25th, the day before Dell announced that all future purchases would be eligible for a free upgrade to Vista. ![]()
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